Welcome to Amma’s Ingredients. These Terms and Conditions govern your use of our website, services, and purchase of products through Amma’s Ingredients. By accessing our website or placing an order, you agree to be bound by these terms .
Please read these Terms and Conditions carefully before using our website or purchasing our products .
Amma’s Ingredients is an online platform offering traditional food products including pickles (Achaar), Murabba, Chutneys, Desi Ghee, and other homemade-style kitchen products prepared with care and inspired by traditional family recipes .
These Terms and Conditions define the rights and responsibilities of customers and Amma’s Ingredients regarding website usage, product purchases, payments, delivery, cancellations, returns, and related services .
By using our website, you agree that :
Amma’s Ingredients reserves the right to restrict or terminate access to users who violate these terms .
We make every effort to ensure that product descriptions, images, ingredients, prices, and availability displayed on our website are accurate .
However :
At Amma’s Ingredients, we focus on providing fresh and quality products prepared according to traditional methods .
Customers acknowledge that :
Customers may create an account to improve their shopping experience .
You are responsible for :
Amma’s Ingredients is not responsible for losses resulting from unauthorized access caused by customer negligence .
Placing an order on our website does not guarantee automatic acceptance .
Amma’s Ingredients reserves the right to :
An order confirmation does not necessarily mean that the order has been accepted for fulfillment .
All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated .
We reserve the right to :
Available payment methods may include Cash on Delivery (COD) and advance payment methods . Customers agree to provide accurate payment and billing information .
For COD orders :
Amma’s Ingredients reserves the right to request advance payment from customers with a history of failed or rejected deliveries .
For advance payment orders :
Delivery timelines provided on our website are estimated and may vary depending on customer location, courier availability, weather conditions, public holidays, and unexpected circumstances .
Customers must ensure someone is available to receive the order at the provided delivery address . For detailed information, please refer to our Shipping and Delivery Policy .
Customers may request cancellation before the order enters the preparation, packing, or dispatch process . Once an order has been processed or dispatched, cancellation may not be possible . For complete details, please review our Order Cancellation Policy .
Due to the nature of food products, returns may not be accepted after delivery except in cases of damaged products received, incorrect products delivered, or manufacturing/quality issues reported within the specified time period . Refunds, if approved, will be processed according to our Refund Policy .
Customers agree to provide correct delivery information, check order details before confirmation, store products according to provided instructions, use products before the expiry date, and contact customer support for genuine concerns .
All website content, including brand name, logo, product images, text, graphics, designs, and website layout, belongs to Amma’s Ingredients and is protected under applicable intellectual property laws . Unauthorized copying, reproduction, or commercial use is prohibited .
Customers may provide reviews, comments, and feedback . By submitting content, customers agree that reviews should be genuine and respectful, content must not contain offensive, illegal, or misleading information, and Amma’s Ingredients reserves the right to remove inappropriate content . Customer feedback may be used for improving our services and marketing purposes .
Customer information is collected and used according to our Privacy Policy . We take reasonable measures to protect customer information and use it only for legitimate business purposes, including order processing, communication, and service improvement .
Amma’s Ingredients shall not be responsible for delays caused by courier companies or circumstances beyond our control, losses caused by incorrect customer information, product issues resulting from improper storage after delivery, or temporary website interruptions and technical issues .
To protect our customers and business, Amma’s Ingredients may investigate suspicious activities, including fake orders, multiple unsuccessful COD attempts, false customer information, and payment-related fraud . We reserve the right to cancel suspicious transactions and restrict access where necessary .
Our website may use third-party services such as payment gateways, courier services, analytics tools, and communication platforms . These services may have their own terms and privacy policies, and Amma’s Ingredients is not responsible for third-party service performance .
Amma’s Ingredients reserves the right to update or modify these Terms and Conditions at any time . Updated terms will be published on this page with a revised effective date . Continued use of our website after changes means you accept the updated terms .
If you have any questions regarding these Terms and Conditions, please contact us :
Amma's Ingredients
Website: https://www.ammasingredients.pk
Email: info@ammasingredients.pk
WhatsApp: +92-349-3089592
"By using our website and placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions."
